General
- We sell a wide range of parts, including dropper seat posts, brake pads, frame & wheel spares. Additional products will be added to the site in the coming months.
- Search for the product or drop us an email on the contact us page
- Yes, we carry parts specifically for Vitus, Nukeproof and Vitus
- No, we work with key partners to manufacture the products available
- Drop us an email. We can’t put every part in to manufacture at the moment but if there’s enough demand for a given spare we’ll do what we can to try help you out
Shipping & Delivery
- At the moment we’re UK only. If you see something you like and would like it shipped overseas then drop us an email and we’ll see what we can do.
- Domestic shipping typically takes 3–5 business days. We aim to dispatch same day or next day depending on who’s manning the orders. If you need your order urgently then we’ll do what we can to try speed things up. Just by mindful that we’re a small company and we’ll try our best to get you up and running as fast as we can.
- You can sign up for email notifications, and we'll notify you when the part becomes available.
Product Compatibility
- Check the product description for compatibility details or if you’re unclear then drop us an email.
- Yes, most of our parts come with a manufacturer's warranty. Check our warranty page for full details
Returns & Exchanges:
- Yes, we offer a 30-day return policy for most parts, as long as they are unused and in their original packaging.
- You can start the return process through your account or by contacting our customer service team for further assistance.
Installation & Maintenance
- Each part's installation guide will list the tools you need
- Yes, we provide detailed installation guides and video tutorials for many parts. We’ll be continually adding to this part of the site as time goes on.
- Yes, we carry a variety of maintenance kits to try keep your product on the trail for as long as possible
Payment & Discounts
- We often have promotions and discounts, which are listed on our website. Bulk discounts are available for certain items- drop us an email to discuss and we’ll help where we can
- We accept major credit cards, PayPal, and other payment options depending on your location.